Ten has announced another contract win. This is a fully digital customer experience programme for 1m mass affluent customers of an existing banking client. The win is important for 3 key reasons, 1) it underlines the progress Ten has made developing a market-leading global digital proposition, 2) the launch in Europe should add significantly to PBT, and 3) the service could potentially be rolled out to the client’s global markets. Clear proof the model is working. Buy.
