The addition of new directors, together with the return of the founder Elizabeth Gooch as CEO, have led to a re-focussing of the eg business on core strengths. The benefits of this process are beginning to emerge, with recent results showing strong topline growth, accompanied by significant improvements in profitability and cash generation. eg has a strong platform for growth, and the volume of recent contract wins give confidence in the business’s potential.
Founded in 1988, eg is a leading provider of Back Office Workforce Optimisation software and solutions. The company provides historic, real-time and predictive management information of work, people and processes.
eg’s operational intelligence suite offers guaranteed 20-40% cost savings, with rapid payback. Resultant customer satisfaction rates are high, with eg claiming a 100% customer satisfaction rate. This is backed up with a high number of positive customer references
eg has a solid platform for growth. It has strong market presence in the financial services, outsourcers, utilities and local government sectors, with a global, blue-chip customer base. Furthermore, the majority of the January 2015 fundraising is earmarked for investment in growthenhancing sales and marketing activities. It will also further strengthen the group balance sheet.
The pipeline is growing, and revenue visibility high. eg has a pipeline of £36m, reflecting ongoing investment in direct and indirect sales channels. The current order book stands at £15m, to be recognised over the next three to four years. This is notable given the current £7m annual revenue run-rate.
This report aims to serve as a general introduction to the eg business, and highlights a number of the group’s activities. We suggest potential investors become acquainted with what the group has to offer and meet with management to gain a sense of the business opportunity, resurgent optimism and methods being employed to deliver profitable growth.