Mixed results as sales reached £27.97bn, representing a 4.9% yoy decrease and falling short of expectations due to the decrease in customer accounts, and gas and electricity consumption. Operating profit finished in negative territory at -£857m due to £2.35bn of impairments and provisions, while on an adjusted basis it reached £1.38bn, which represents a 20% yoy decrease and missing forecasts. Bottom line, the group has performed better than expected due to lower finan ....