The FCA has released a thematic review into the fair treatment of long standing customers in the life insurance sector. It flags concerns about customer communication in respect of exit and/or paid-up charges on some customers’ policies. A number of firms have been reviewed by the FCA with a smaller number being identified for further investigation, including Chesnara’s Countrywide closed life business. The FCA say that no conclusion has been reached and that they won’t make

03 Mar 2016
FCA Thematic Review

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FCA Thematic Review
Chesnara Plc (CSN:LON) | 268 -6.2 (-0.9%) | Mkt Cap: 617.0m
- Published:
03 Mar 2016 -
Author:
Barrie Cornes -
Pages:
3 -
The FCA has released a thematic review into the fair treatment of long standing customers in the life insurance sector. It flags concerns about customer communication in respect of exit and/or paid-up charges on some customers’ policies. A number of firms have been reviewed by the FCA with a smaller number being identified for further investigation, including Chesnara’s Countrywide closed life business. The FCA say that no conclusion has been reached and that they won’t make