The Competition and Markets Authority (CMA) has opened an investigation into eight businesses, including Marks Electrical, for potential breaches of the new consumer protection law, the Digital Markets, Competition and Consumers Act 2024 (DMCCA). Essentially the CMA is investigating whether customers of Marks are being automatically opted in to additional services, of which they are unaware. This relates to two boxes that are automatically ticked within a customer’s basket: one for old product c ....
